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3: Developing Cross-Cultural Competence
Chapter Objectives
Upon completion of this chapter, the reader will understand:
- what it means to improve one’s cross-cultural competence and the knowledge and skills service providers can use to help build bridges with families from different cultures
- how cultural self-awareness develops and how it leads to improved understanding of other cultures
- the importance of the cultural continua that exist within families
- sociocultural factors that impact familyservice provider interactions
- principles of cross-cultural communication and specific communication issues, including working with interpreters and translators
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