Frequently Asked Questions (FAQs)

Questions:




Q: Who can use this site?

A: This site is designed for instructors and students who are using Augmentative and Alternative Communication, Third Edition, in a college course. However, anyone is free to read and/or download material for personal, noncommercial study. For details, see our terms of use policy.

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Q: How do I get around the site?

A: At the top righthand corner of each page, you will find links to the "Glossary," "Resources," "References", "FAQs", and "About the Authors" sections of the site.
(Or, visit the text-only sitemap for a list of all the links.)

Having trouble? E-mail webmaster@brookespublishing.com for help.

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Q: I found a mistake. How do I report it?

A: First, thanks very much for helping us out! Second, the best way to report a mistake is to e-mail webmaster@brookespublishing.com. If you believe there may be a mistake in the printed book, please include the page number in your e-mail. If you find a mistake on the web site, including the page's URL in your e-mail would be quite helpful.

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Q: Can I submit suggestions?

A: Of course! Students and instructors, please share your feedback with us! If you have suggestions, compliments, or criticisms, please e-mail webmaster@brookespublishing.com.

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Q: Where can I buy this book?

A: A description, a table of contents, a brief excerpt, and ordering information for Augmentative and Alternative Communication, Third Edition are available in the Brookes Publishing online store. From there, you can place a secure order for the book, and qualified instructors may request an examination or desk copy. Or call Brookes Publishing toll-free at 1-800-638-3775.

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Q: Are there other Brookes Course Companion Web Sites?

A: Yes. Brookes is currently developing Course Companion Web Sites for several textbooks — watch our web site for details. In the meantime, to find out whether a Course Companion Web Site is being developed for another Brookes textbook you use or to suggest a Course Companion Web Site for a particular textbook, please e-mail webmaster@brookespublishing.com.

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Q: How do I contact Brookes?

A: E-mail: custserv@brookespublishing.com or webmaster@brookespublishing.com

Call toll-free: 1-800-638-3775, 9 A.M. to 5 P.M. ET
(U.S. and Canadian customers only; customers outside the U.S., please see our international information.)

Fax: 410-337-8539

Mail to:
Brookes Publishing Co.
P.O. Box 10624
Baltimore, MD 21285-0624
Attn: Customer Service

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